Furniture Tech

Infinity Riage X3 Review – Is This Premium Massage Chair Worth It?

Infinity Riage X3 Review - Is This Premium Massage Chair Worth It?

The Infinity Riage X3 is a excessive-finish therapeutic massage chair designed for residential or business use.

3D know-how, six therapeutic massage methods, 49″ L-monitor, zero-gravity positions, lumber warmth & built-in Bluetooth audio system

Wonderful supply of stress aid and ease of pressure in again, shoulders and neck. 

MSRP is $7,499 though Amazon is promoting them for slightly below $6K.

These with continual neck/again ache whether or not it’s private use in-residence or commercially in a spa, chiropractor or therapeutic massage therapist’s workplace.

  • High craftsmanship
  • Variety of pre-programmed massage routines 
  • Six massage techniques
  • Reflexology for your feet
  • Air compression therapy
  • Extremely easy to use and user-friendly
  • Expensive
  • Limited manual capabilities
  • Heavy
  • Cheap Bluetooth speakers has poor quality/connectivity

At an MSRP of $7,499, the Riage X3 therapeutic massage chair from Infinity is not a should-purchase for each shopper as the worth is simply too unrealistic for a lot of. Nevertheless, in case you are out there for a excessive-finish therapeutic massage chair to ease your continual ache (particularly in your neck and again), then the Riage X3 is in our expertise the most effective chair at this worth-level. Given that you would be able to buy it for even cheaper by means of Amazon, it’s HIGHLY advisable for the goal market that this was designed for and does a superb job of offering aid. 

One of the highlights of our year is attending the Consumer Electronics Show in Las Vegas every January. While the show is always a fun atmosphere with tons of new gadgets and innovative technology being shown for the first time, there are still some hidden products that really surprise us.

Since our first CES over six years ago, the massage chair booths have always drawn our attention primarily due to the sheer number of people who are waiting in line to use them especially after several days of being on their feet and dozens of miles walked. 

Throughout the years, we have gotten a chance to demo nearly all of the major massage chair models from the biggest manufacturers at the show and it wasn’t until this past CES that I decided to bite the bullet and take one home for my own personal use. 

In the following review, I will cover my experience purchasing and using an Infinity Riage X3 massage chair on a regular basis during the past six months. While I was about to buy it at a slightly discounted “present worth” this chair was not provided by Infinity. They are in no way sponsoring this review so rest assured, I’ll be as honest and thorough as possible in my review.

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Firm Overview – Infinite Therapeutics

According to their website, Infinite Therapeutics is a division of Infinity Creative Enterprises (aka I.C.E) which is a privately held company that has been in business for over 20 years.

Their management team has over 60-years of experience in critical areas like product design, manufacturing and supply chain logistics, so the company has deep roots in the industry. 

Infinity Therapeutics first launched their Infinity line of massage chairs back in 2009 and had grown to launch several high-end models offering innovative new technologies throughout the past decade.

The company acts as an “finish-to-finish” solution meaning they offer everything from pre-sales support to post-sales technical assistance with a heavy emphasis on customer service.

Pricing: How A lot Does It Value?

We first saw Infinity’s Riage X3 at CES 2017 as a successor to their popular Riage model which has an MSRP of $5,999. The newer, more advanced Riage X3 has a much steeper MSRP of $7,499 although you can currently buy one brand new from Amazon for just under $6K which is a great deal. 

It is an expensive massage chair, there is no doubt about that. However, it is important totake a look at the current high-end massage chair market and see what rival brands like Bodyfriend who just offered a Lamborghini inspired chair with similar specs for a whopping $30K.

Quickly, you’ll realize Infinity has done a great job offering competitive pricing for their feature set and quality. While it may not be the right fit for most consumers, but if you are comfortable in the $3.5-7K price range, then this chair provides some serious value on the dollar.

Cargo & Supply

As I stated earlier, I ended up trying the Riage X3 during CES 2018 on the show floor, and after contemplating investing in a massage chair for years, I finally pulled the trigger and ordered one there.

Since the paperwork was all done in person (not online), it took a little bit longer to get into the system than if I were to have ordered it through their website or a third-party retailer like Brookstone or Amazon. 

At the show, I was told my chair would ship out on the 15th of January, but complications in the paperwork caused my chair to ship out on the 23rd and arrive in Tampa on the 26th. From there, the shipment passed hands to an in-home white glove company of which I’ll discuss in the next section. 

The waybill monitoring for our Riage X3 therapeutic massage chair supply.

From start to finish it took about three weeks to receive my chair from Infinite Therapeutics directly. You should be able to cut this delivery in half or less buying from Amazon.

Set up & Setup

Over the years, we have had our fair share of white glove deliveries. Many of them are pleasant and helpful thus being worth the extra delivery cost whereas others are downright laughable that they consider it a white glove delivery (we are looking at you, VIZIO). 

Fortunately, in a case like this with a product so large and heavy (275lbs), the white glove delivery from Infinite Therapeutics was one of the best that I’ve experienced thus far. 

While the delivery assistant does not actually work for Infinite, we got lucky that he was vastly experienced in the transportation and assembly of massage chairs and it was a fast, efficient assembly.

For those of you who won’t be paying the premium to order from the manufacturer and instead buying through Amazon, the actual delivery and assembly isn’t as convenient as white-glove, but shouldn’t be an issue as long as you are able to have someone help you life the boxes and follow the included assembly instructions.

The chair ships in three separate boxes and it only requires a few steps to be fully assembled. This is because the chair’s seat portion comes packaged separately from the footrest as well as the side panels.

One person can definitely assemble this model by themselves without running into many problems, but the transportation of the three large boxes may require the help of another person depending on your size/strength.

Keep in mind, you’ll need plenty of space in a room for the Riage X3. It is relatively compact when upright and not in use measuring in at 56″ in size and 47″ in height. However, reclined it extends to 74″ in size and dips right down to 37″ in height.

Design & Construct High quality

When paying thousands of dollars for any type of furniture, you should expect a high-quality build. When it comes to a $5K massage chair, the craftsmanship should be reflective of this price-point. 

At CES, we’ve examined and tested dozens of massage chairs. The unfortunate truth is that many companies out there offer generic models manufactured in foreign countries that provide a mediocre build while still pricing them in-line with more premium competitors.

Infinity’s range of massage chairs differs from this offering a premium build, feel and look that matches the price-point without cutting corners. Most of you will be making a serious investment into a chair such as this so choosing one that is built to last and stands behind a quality manufacturer with a solid warranty is a significant advantage in the long-term.


The base of the Riage X3 is heavy to support the weight of the seat and massage components. Fortunately, it is on wheels to help you maneuver the chair throughout your home or business. 

On the back of the base is where you’ll find a master on/off switch, the power supply cable port as well as where you’ll plug in the included remote. 

Each of the sides of the base is protected with large plastic covers which are branded with the Infinity logo. They give off a classy look that makes the chair look elegant while covering up all the base components.

Leg Help

As stated earlier, the leg rest ships in its own individual box and must be attached to the base of the chair for proper operation. 

The majority of the leg rest is covered in quality leather and the bottom of this component has some rubber pads for preventing wear when it is rested on the ground and not in use. 

Each leg has a designated cut-out which you place your feet and legs into. Unlike the exterior which is leather, this is a soft mesh-like material which hides the various massage components underneath.


The most significant component of the Riage X3 massage chair is going to be the seat portion which resembles a Lazy-boy style recliner.

With a design that immerses yourself deep into the seat, there are integrated armrests built into the sides of the chair that have airbags for massaging and squeezing your arms.

The seat itself is mostly leather with two strips of fabric down the middle. Under this fabric is the massaging rollers which keeps the wear to a minimum as a full leather back would result in cracking or notable wear over time. 

All areas of the seat are nicely padded and plush leaving you with no pressure points and a truly comfortable resting spot regardless of size and weight.


Since the massage track is so large, you have the option of not using the headset padding and allowing the rollers to come all the way up your neck or utilize the included padding to help prop your head up and give it an excellent soft base for resting. 

There are two different headrest pieces to choose from. There is a thin-leather pad which allows you to get a little support while still being able to feel the rollers at a lighter touch.

A thicker pillow-like pad is also available will cover the thin-leather pad and allows you to have more posture, but will drown out any of the massage from the neck up (or shoulders depending on your height).

Depending on the type of massage program that you choose, the rollers may not come up to your neck or head so you can use these optional padding without having any effect on the outcome. Both pads can be folded back and hung loosely when not in use.

Remote Control

From my understanding, Infinity provided a more traditional remote when the Riage X3 first shipped. However, now they include a more feature-packed remote that is easy to use while offering a sleek appeal.

The remote is made up of a relatively high-quality plastic offering a silver exterior chassis along with a black interior inset which houses the LCD screen and operating buttons. 

Measuring in at 2″ by 2.5″, the display is full color and gives you an entire heads-up display of the chair’s current settings without feeling overwhelming. 

There is a wide array of buttons below the screen which mimic a touch-screen, so you don’t have to press hard as just a light contact with your fingers is enough to sense a push.

Each button is clearly labeled with both a related icon in addition to descriptive text, so there is no confusion for the user. Keep in mind, this remote is not wireless, and the relatively thick cable will need to remain attached at all times. 

When the remote isn’t being used, you can place it into a conveniently made leather holster that is attached to the left side of the chair.


The Riage X3 is a top of the line massage chair, so you’ll get a lot of advanced features over a cheaper model that is in the $500-$3,500 price-point. In this section, I’ll touch on some of the distinguishing capabilities that make this chair stand out from the competition. 

6 Massage Methods

An affordable chair will solely supply one therapeutic massage method which suggests you will be restricted to a single technique of muscle stimulation. Whereas this can be appropriate for some individuals’s wants, it may well get previous over time and can’t manipulate your muscle tissue in several methods.

For the Riage X3, Infinity has included six totally different therapeutic massage methods:

  • Rubbing 
  • Kneading 
  • Tapping  
  • Knocking 
  • Shiatsu 
  • Mixture

The truth of the matter is in most cases when you sit in a massage chair, you’ll clearly tell the difference in the quality of the massage when compared to a real human hand.

However, Infinity’s massage chairs have always impressed me as their design and execution have come the closest to feeling like a human hand than any of their competition from my experience. This is a massive advantage if you are really looking for a beneficial and quality massage experience.

Automated Massage Packages

Most of you who purchase a high-end massage chair like this will want to utilize the built-in automatic massage modes. These take the guessing or complicated setup out of operating the chair and allow you to just sit back and relax after choosing a program that fits your pain or stress areas. 

There are nine different integrated massage programs, and each can be adjusted concerning the massage depth to fit your individual needs as some people prefer a real deep massage while others cannot handle a high amount of tension. 

Here are the nine included pre-programmed massages offered:

Massage Extension

An enjoyable program that mixes a variety of massage techniques with its popular “prolong” mode. The gist of an extension movement is that the airbags will grab your feet and chest and the chair will recline thus extending your body and release tension on the spine.

Since this is an L-track chair, you won’t get the full range of motion on the extension like you would with an S-track. This is why the Riage X3’s extension mode isn’t as good overall as their IT-8500 X3.


Similar to the massage extension program without the emphasis on the massage portion. This relies more on using the airbags and recline functionality along with shiatsu techniques to push your body into spinal alignment. 

Working Aid

If you sit at a desk or stand all day at work then working relief will give you great comfort as it works to ease tension on your tight muscles and give you a gratifying massage experience from top to bottom. 

For my type of use, working relief is a program that I use most often as I am confined to a desk for a good 7-8 hours every day which takes its toll on my body over time.

Sports activities Refresh

Suited best for those who have a hard day of exercise, an athletic event or a tough workout, sports refresh utilizes a mixture of techniques to get your body back into recovery mode. I use this to recover from my group interval training classes which often leave my legs, butt, and back sore for several days after.

Relaxation & Sleep

If you are someone who wants to use the massage chair to put yourself to sleep at night or just enjoy a mid-day nap, then the rest and sleep mode is an excellent program for you. 

By coupling a rhythmic rocking motion with gentle massage techniques, the chair will put you into a deep state of relaxation that allows you to drift off to sleep.

Unlike the other modes, the rest and sleep mode will stay reclined once it completes so while the massage will end, you’ll not be awoken by the chair’s sudden incline.

Neck & Shoulder

This program focuses on your neck and shoulder areas primarily so it’s best for those who have neck or shoulder pain. Due to the nature of this routine, you won’t get much of a massage on the lower end of your body such as your lower back or butt area. 

Waist & Backbone

Quite the opposite of the neck and shoulder massage is the waist and spine. As you’d expect it takes the majority of the massage areas and focuses them on the lower half of the body. It still will make its way up your spine, but it won’t be hitting high on your neck like the previous program which does an excellent job of this.

Deep Shiatsu

Shiatsu is a form of massage therapy that originated in Japan and utilizes a similar approach to acupuncture. What this means is that it focuses on applying pressure to specific points of your body which are triggered to relief and relaxation. 

In this mode, the chair will mimic these hand movements and apply pressure throughout your waist, spine, and neck. It is a very relaxing massage and suitable for all types of needs. 

Wholesome Breath

The only program on this list to offer a 5-minute massage (a 10, 20 and 30-minute option are available), healthy breath is one of the most versatile massages that the Riage X3 offers.

It combined nearly all the massage techniques into one program and focused on relaxation starting with a full spinal decompression sequence.

Guide Massage Setting

If you decide the pre-programmed modes aren’t cutting it for your needs or you simply want to focus on a specific problem area then you can utilize the manual settings to hone in on a problem area or just enjoy a particular massage technique without anything interruptions. 

49″ L-Monitor

In trendy therapeutic massage chairs, ‘L’ tracks are the newest and biggest design. The good thing about that is that the trail the place the 4 therapeutic massage rollers transfer throughout truly can switch out of your head all the best way right down to beneath your thighs and butt. 

This is in comparison with a extra conventional ‘S’ monitor which follows the sinusoidal form of the human backbone thus following the healing of the backbone, however not providing any sort of help for reaching your butt muscle tissues. This signifies that an L-Monitor shall be rather more useful in serving to these with Piriformis Syndrome or Sciatica. 

3D Massage Know-how

A standard buzzword that you’re going to hear within the present therapeutic massage chair business is one thing referred to as “3D” therapeutic massage. Just like the time period 3D in animation, which means the chair can actually prolong outward and have higher depth to the therapeutic massage.

This means the chair can regulate the width, size and depth (aka the depth) of the rollers for a extra personalised therapeutic massage for every consumer.

Past this, it additionally makes the constructed-in automated therapeutic massage modes a lot better as they will incorporate all these changes to create a program that higher mimics the sensation of human arms supplying you with an actual therapeutic massage.

4 Wheel Massage Rollers

All sides of the monitor makes use of two rollers which signifies that it may possibly make as much as 4 contacts together with your physique at one time. 

Two Zero Gravity Modes

The time period “zero-gravity” refers to a state by which your knees are elevated above your coronary heart which permits your backbone to decompress. This finally provides you a way of weightlessness and permits the rollers to get deeper into your again muscle tissue. 

The Riage X3’s first and default “zero gravity” reclining mode.

The Riage X3’s various “zero gravity” mode which reclines additional and raises your legs greater.

Foot Rollers & Reflexology

Inside the footrests are foot rollers that are designed to imitate the “thumb and finger” methods used inside reflexology. These rollers are capable of apply strain factors to the ft which are triggered to aid in different areas of your physique.

Sadly, these foot therapeutic massage rollers can’t be adjusted relating to strain, however you possibly can all the time flip them off totally or make the most of a thicker sock to ease the strain in your foot.

Lumbar Warmth

Since warmth is so generally used to deal with tense muscle tissues, the Riage X3 comes full of heating modules constructed into the again of the chair. 

These modules may be enabled or disabled to use warmth to your again (primarily the lumbar area) which aids in soothing and loosening muscle tissue to be extra ready for the advantages of therapeutic massage remedy.

Bluetooth Connectivity For Cellular App Distant & Audio system

One of many cool issues concerning the digital world we reside in at the moment is the huge integrations of shopper merchandise with our smartphones and therapeutic massage chairs are the newest business to dive in on this development.

Whereas the included distant is appropriate for nearly your whole adjustment wants, there’s a cellular app which lets you hook up with your chair by way of Bluetooth and take full management of its capabilities by way of the touchscreen in your smartphone. 

There are additionally twin constructed-in audio system which let you playback any type of audio corresponding to music, audiobooks or ambient noise that will help you chill out or take pleasure in throughout your therapeutic massage (see the subsequent part for my rant on these). 

Physique Scanning Know-how

A regular function in chairs at this worth-level, the Riage X3 will mechanically scan your physique when seated to find out the peak of your neck and shoulders.

It should then use this knowledge to make sure that the therapeutic massage rollers are appropriately positioned to hit your whole strain factors and tailor them completely to your physique’s form. 

Air Compression Remedy

All through the design of the chair notably within the arms and leg cubbies are particular person airbags which can inflate and deflate to offer compression remedy in your muscle tissue. 

The matter by which these airbags are operated is designed to simulate the sensation of human palms. You’ll be able to select the quantity of air that’s used inside the airbags thus supplying you with kind of compression (or you possibly can disable them completely). 

Efficiency & Perform

To provide you a bit of extra of a backstory, I bought my therapeutic massage chair from Infinity’s sales space on the Shopper Electronics Present 2018 after spending the previous few years considering investing in such an costly product.

The reasoning as to why I truly went by way of with an enormous buy and wanted aid from one thing like this will probably be defined in additional element under together with my experiences utilizing the Riage X3 on a extra frequent foundation. 

Why Does A Seemingly “Healthy” 27-Yr-Previous Want A Massage Chair?

The first cause why I made a decision to tug the set off has to do with a medical situation referred to as Crohn’s Illness which I used to be recognized with again in 2012. 

For these unfamiliar with the illness, it’s an inflammatory illness that sometimes impacts your gastrointestinal tract however typically leads to irritation all through the physique together with in my joints and muscle tissue.

In my case, I’ve had persistent ache in my again and neck for years. Having paid for a number of periods of actual therapeutic massage remedy and seeing useful outcomes to my general ache ranges, I knew that I sought aid via using therapeutic massage.

Nevertheless, quite than signing up for a therapeutic massage program at my native enterprise for $75 a session for a 1-hour therapeutic massage, I made a decision to spend money on a therapeutic massage chair to permit for limitless massages any time of the day.

My ideas have been that it will ultimately be cheaper than hiring an actual therapeutic massage therapist once you add up the price of what it might value for me to ebook a desk therapeutic massage even simply at 7-10 occasions a month.

Massage Efficiency

I am going to begin with the preliminary check that I did whereas on the present to see how good I felt after utilizing the Riage X3 therapeutic massage chair 4 days in a row for less than about 15 minutes every.

For the document, I’ve tried nearly each model of therapeutic massage chair (Panasonic, Human Contact, Constructive Posture, Inada, Varier, Luraco, and so forth.) at CES all through the years and nothing has in comparison with the standard and efficiency of an Infinity from my private expertise.  

For these of you not acquainted with the Shopper Electronics Present, it’s a large tech conference held yearly in Las Vegas with tens of hundreds of distributors and a whole lot of hundreds of attendees. 

Because of the present being such giant scale, the present flooring is actually miles lengthy. Overlaying the present as a consultant of the media, we are sometimes hauling heavy luggage of digital camera head over our shoulders and overlaying as much as 15 miles of strolling in a single day.

The primary day or so is not so dangerous however by day three or four, your ft are often crushed as much as the purpose the place even standing hurts and again tends to get thrown out of alignment from hours of holding a heavy digital camera bag over your shoulder.

I truly threw my again out on the second day of the present two years in the past and needed to rent a chiropractor to return to my lodge room to assist ease the ache for a $200 emergency go to. 

I made a decision to place the chair to the check and cease by the sales space to get a 15-20 minute therapeutic massage a few times a day. By the top of the week, if I did not have the soreness and aches that I might had within the earlier 4 years of attending CES, I might pull the set off on a therapeutic massage chair.

As you possibly can inform by this level, it labored. My ft felt infinitely higher because of the every day use of the massaging foot rollers. My again, shoulders and neck nonetheless had some pressure in them by the final day nevertheless it was a lot lower than I had anticipated. An oblique advantage of the every day use of the Riage X3, was that it allowed me to sleep quite a bit higher throughout my journey as I used to be extra relaxed and fewer tense.

Since with the ability to use the chair each day over the previous 6+ months, my continual again and neck ache has been diminished considerably from about an eight.5 – 9 out of 10 ache degree to a few 1-three on any given day though I nonetheless have to stretch to “crack” my again often as I’ve for years. 

Within the occasion that I really feel like my again might get thrown out (typically occurs after a tough exercise session or when doing heavy lifting of furnishings, and so on.), I instantly bounce into my chair and after a 20-30 minute session my again feels much less tense and not on the verge of having the ability prone to damage. 

Ease Of Use

Having by no means owned a therapeutic massage chair earlier than, I used to be a bit skeptical as to how exhausting it was going to be to arrange and management the therapeutic massage expertise. 

Infinity has accomplished a superb job packing in all of the excessive-finish options and construct on this chair whereas preserving the operation process easy and straightforward to know.

The distant is very easy to select up and use for the primary time because of the efficent group and detailed indications as to what every button does. 

For many of you who simply need to use the pre-programmed therapeutic massage modes then taking a seat, grabbing the distant and turning it on with immediately put you right into a therapeutic massage. 

You’ll be able to then transition by means of the forms of therapeutic massage packages by clicking the ‘auto’ button time and again. As soon as you’ve got chosen your automated program of selection, the chair will start to recline, and your physique shall be scanned to find out the exact location of your neck and shoulders for optimum effectiveness.

Bluetooth Audio system

One of many options which are touted in the course of the advertising of this chair is the 2 included Bluetooth audio system which are discovered on the prime of the chair close to the place your head will relaxation. 

I assumed it will be a cool function as I’m an avid listener of podcasts and eBooks by way of providers like iTunes and Audible. With the ability to get in a very relaxed temper to take heed to one thing whereas having fun with a pleasant therapeutic massage appeared like an ideal finish or begin to my day. 

To date, these audio system have been very underwhelming for 2 causes. My first gripe is the reliability of the connectivity. Since Bluetooth is meant for each the cellular distant and the audio system,  two separate Bluetooth modules are inside it and also you have to be related to each to have entry to each audio and controls. 

The module which controls the connection between the therapeutic massage chair and the iOS app has labored flawlessly for me. Nevertheless, the module that connects to the Bluetooth audio system could be very finicky, and I can get it to attach lower than half of the time that I’m making an attempt to.


Nevertheless, I do not finally contemplate this an enormous deal as to my shock the precise high quality of the audio system themselves are fairly horrendous once they do work. I am not a loopy audiophile nor am I often choosy concerning the high quality of sound when listening to music or podcasts in an off-the-cuff setting nevertheless built-in inside a therapeutic massage chair over $5K, I feel we deserved some larger high quality audio system.

As a consequence of this, you’re higher off both having a Bluetooth speaker or sensible assistant to play some audio within the room for you or just throwing on some headphones or earbuds which can provide higher high quality audio and in addition not disrupt anybody in your shut proximity.

Conclusion: Is It Worth The Worth?

At this level, you’ve got heard all the benefits and downfalls that I’ve skilled all through my time proudly owning an Infinity Riage X3 therapeutic massage chair. Would I like to recommend it for everybody? No, in fact not. Anybody telling you that each one shoppers can purchase an costly therapeutic massage chair just like the Riage X3 is blatantly mendacity to attempt to earn a sale or affiliate commissions.

Nevertheless, I might extremely advocate this chair for the choose group that this therapeutic massage chair is designed for. This is primarily these with particular muscle points, accidents or who’ve continual neck or again ache. I’ve seen vital aid in common use of my chair, and it is likely one of the greatest investments that I’ve made for my general well being and nicely-being.

On the $7.5K MSRP, I might say the Riage X3 is a harder purchase to make though, with the numerous low cost you could get by means of retailers like Amazon and Brookstone (who simply filed for chapter so Amazon is probably going your greatest guess), the Infinity Riage X3 is a way more affordable buy to warrant coming in at slightly below $6K.


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